Streamline eParcel labels, automate Shopify inventory sync, integrated CRM, simplify operations, and so much more.
Koi has been shaped by years of experience from the e-commerce experts at Little Bird. Built by Australian merchants for Australian merchants, it’s perfect for businesses with over 2,000 orders a year, looking to sync inventory and speed up shipping.
We do more than just create eParcel Contract Labels!
As fellow e-commerce merchants, we understand the importance of having all your tools in one place to make tasks faster, simpler, and more efficient. That’s why Koi is more than just a shipping app — it’s a platform that helps you run your business.
Inventory and Fulfillment Management
| Inventory Management (Warehouse Stock Locations) | |
|---|---|
| Syncing Stock Levels between multiple Shopify stores | |
| Import Supplier Products into Shopify | |
| Supplier Order Tracking | |
| Barcode Label Generation (product, location, and shipping labels) | |
| Picking and Packing Lists | |
| Barcode Scanning | |
| Barcode-Based Fulfillment | |
| Low Inventory Alerts | |
| Serial Number Tracking | |
| Inventory Snapshots | |
| Pick Bins | |
| Wholesale Store |
Customer and Sales Automation
| Quotes and Invoices | |
|---|---|
| PDF Tax Invoices | |
| Customer Grouping into Organisations | |
| POS (Point of Sale) | |
| Workflow Automation | |
| Reports | |
| AI Product Descriptions, Tags, and HS Tariff Codes | |
| AI-Powered Customer Service Emails | |
| CRM & Customer Service Tools |
Shipping Management System
| Shipping Labels (Australia Post eParcel and MyPost, Sendle, Couriers Please, Fastway, DHL, StarTrack, and more) | |
|---|---|
| Shipping Stationery Inventory Management | |
| Shipping Tracking | |
| Delivery Address Validation | |
| Fraud Detection | |
| Delivery Address Street View | |
| Carrier Calculated Shipping Rates on Shopify |
Ditch the app overload,
save money with Koi.
Battling against time-consuming dispatch and quick-paced order demands is a challenge, especially when you're up against bigger rivals. As e-commerce merchants, we understand this struggle intimately. That's why we built Koi for our own business .
In Koi, fulfilling and printing shipping labels is a one-click process. Orders are fulfilled in Shopify, carrier labels are created and automatically printed, and tracking numbers are sent to customers. It's that simple.
Our super-secret master plan.
Yes it involves AI.
The primary objective of Koi is to develop an AI system that is entirely dedicated to automating the management of your business.
Koi's integrated AI is capable of effectively managing customer interactions, offering professional copywriting services, and automatically assigning HS Tariff Codes and product tags, thereby saving you considerable time.
Our vision is a future where the tedious elements of running an e-commerce business are managed by AI. This encompasses activities like answering repetitive customer service emails, liaising with suppliers, handling accounts receivable, and sending queries to carriers.
We're merchants like you.
We use Koi daily.
The primary objective of Koi is to develop an AI system that is entirely dedicated to automating the management of your business.
Koi feels different because it is made by people who use it on a daily basis for their own business. We're not some fly-by-night app store developer, or worse a giant mega-corp who views you as a number.
- Continuious e-commerce merchants for 16+ years
- Debt-free, privately-owned business with a focus on long-term growth
- Impressive 99.99% uptime record
- Renowned for exceptional customer service
- Free, extensive learning library accessible to all customers
Email our founders at any time; we're keen to hear from merchants like you!
We've made free Calculators and Resources for eEcommerce Merchants
- Average Order Value Calculator
- Stockout Rate Calculator
- Sell-Through Rate Calculator
- ... and many more!