Software for Shipping Labels, Stock Sync, CRM and more...

Software for Shipping Labels, Stock Sync, CRM and more...

Koi is a business management platform that helps growing merchants ship faster and operate more efficiently than they ever thought possible.

Ditch the app overload, save money with Koi.

Battling against time-consuming dispatch and quick-paced order demands is a challenge, especially when you're up against bigger rivals. As e-commerce merchants, we understand this struggle intimately. That's why we built Koi for our own business .

In Koi, fulfilling and printing shipping labels is a one-click process. Orders are fulfilled in Shopify, carrier labels are created and automatically printed, and tracking numbers are sent to customers. It's that simple.

Our super-secret master plan. Yes it involves AI.

The primary objective of Koi is to develop an AI system that is entirely dedicated to automating the management of your business.

Koi's integrated AI is capable of effectively managing customer interactions, offering professional copywriting services, and automatically assigning HS Tariff Codes and product tags, thereby saving you considerable time.

Our vision is a future where the tedious elements of running an e-commerce business are managed by AI. This encompasses activities like answering repetitive customer service emails, liaising with suppliers, handling accounts receivable, and sending queries to carriers.

We're merchants like you. We use Koi daily.

The primary objective of Koi is to develop an AI system that is entirely dedicated to automating the management of your business.

Koi feels different because it is made by people who use it on a daily basis for their own business. We're not some fly-by-night app store developer, or worse a giant mega-corp who views you as a number.

  • Continuious e-commerce merchants for 16+ years
  • Debt-free, privately-owned business with a focus on long-term growth
  • Impressive 99.99% uptime record
  • Renowned for exceptional customer service
  • Free, extensive learning library accessible to all customers

Email our founders at any time; we're keen to hear from merchants like you!